At The Collection Edit, we take brand authenticity very seriously. We partner only with trusted boutique stores and verified brands, ensuring that each item in our collection is genuine. Before accepting any item, we conduct a thorough process to confirm the authenticity of the brand and the integrity of their products. Our commitment to transparency and quality means you can shop confidently, knowing that every piece is authentic, brand new with its original tags.

At The Collection Edit, every item in our store is Brand New and comes with its original tags. We work closely with boutiques and brands to bring you their end of season stock, so you can shop quality pieces that have never been worn or knowing that every item is in pristine condition straight from the boutique.

We currently do not have a physical storefront. The Collection Edit is an online only store. All orders are shipped directly to you.

For any further questions, feel free to contact our Customer Care team customercare@thecollectionedit.com.au

Simply click on the product link via Instagram stories and follow the prompts to check out. Due to having only one of every item, products sell quickly. We recommend you save your details via Shop Pay for faster check out. Your item(s) are not secure until checkout is complete.

Due to the unique nature of our collection, all items are available in limited quantities. Once an item(s) is sold, it may not be restocked. We recommend shopping quickly to secure your favourite pieces! Keep an eye on our new arrivals, fresh styles are added regularly.

At The Collection Edit, we curate exclusive end-of-season stock, offering limited, one-of-a-kind pieces at unbeatable prices. Due to the nature of our business, all sales are final - we do not offer returns, refunds or exchanges.

We encourage thoughtful shopping by providing detailed product descriptions, sizing guides, and high-quality imagery to help you make an informed purchase. If you have any questions before placing your order, feel free to contact us. We are happy to assist!

Our team quality control and inspect all items to the highest standard before they are  dispatched. If you receive an item that is incorrect or appears to be not right, please contact our Customer Care Team immediately by emailing customercare@thecollectionedit.com.au with your order number and images of the fault or issue you have experienced. 

For items that are damaged as a result of wear and tear, by accident, miss use or failure to use in accordance with the care instructions provided with the item, will not be considered faulty. 

We stock a full-size range, averaging from AU 6 - 14.

See our product descriptions for further size details. Please feel free to message us with any size enquires. We are more than happy to guide you, think of us as your virtual personal shoppers.

All items are sent via Australia Post and tracking details will automatically be sent to you once dispatched. Please allow an additional 1-2 business days for handling on top of the shipping times frames.

* Standard shipping is 2-7 business days - $12

* Express shipping 1-3 business days - $14

* Free Delivery for Orders over $350

The best way to track your order is via the courier’s tracking page. 

For Australia Post tracking, please visit this link: https://auspost.com.au/mypost/beta/track/search

You can find your tracking number in the tracking confirmation email that is sent to you after your parcel leaves our warehouse. 

We are currently only shipping within Australia.

If you are located outside Australia and are interested in making a purchase, please email us at customercare@thecollectionedit.com. We would love to see if we can assist you with international shipping on a case-by-case basis.

Thank you for your support as we grow!

All sales are final, we do not offer returns, refunds or exchanges.

If an item is faulty please contact us via email at customercare@thecollectionedit.com.au. Once your return has been approved please return to us within 7 business days.

Unfortunately we cannot change your order once it has been placed. We may be able to cancel your order (if it has not been packed) and then you are able to place a new one. Please email customercare@thecollectionedit.com for assistance. 

We process and pack your order as fast as possible. Your delivery address can only be changed by us as long as your order has not been packed. We ask to please take care when entering your postal details.

 

You can cancel your order as long as it has not been packed. To cancel your order please email customercare@thecollectionedit.com as soon as possible for the best chance of cancellation.

You will receive an email notification once we have packed your order. You will also receive multiple shipping updates to your email or mobile phone throughout the delivery process.

If you think your order is taking longer than expected please contact the courier via their website and lodge a customer enquiry to get a further update on your delivery.